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"All the major refrigerator brands want to have a replenish feature, where consumers can have their products automatically replaced, but it requires a heavy investment in technology," observed Patrice Samuels, a senior analyst with Parks Associates of Addison, Texas, a market research and consulting company specializing in consumer technology products...
"The mere fact that over 40 percent of consumers don't own a smart home device or don't intend to purchase one is pretty significant," Parks Senior Analyst Patrice Samuels told TechNewsWorld Price Sensitivity...
When small businesses choose an IT and support service provider, the two most important considerations are the provider's ability to include all of the company's devices and provide a comprehensive IT service plan ...
Growth of the Internet of Things in broadband households extends the life, utility and functionality of all connected solutions in the home. It also puts new pressures on existing support solutions to meet consumers' expectations ...
The evolving technological needs of consumers have prompted changes not only in tech support services, but also in the business strategies of technical support providers. Those providers need to adjust their business models in order to effectively meet consumers' needs and remain relevant ...
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